Contact Us
Orders, Products and Customer Service:
orders@MenScience.com
1-800-608-MENS (6367) Monday through Friday 9 a.m. to 5 p.m. (EST)
Click here to chat with a Customer Service Representative
Corporate Offices, Wholesale and Media Inquiries:
Corporate@MenScience.com
Telephone: 1-800-608-6367
Fax: 305-832-7707
Mailing Address:
MenScience Androceuticals LLC
319 NW 25th St
Miami, FL 33127
USA
Ordering
Online: www.MenScience.com. Secure, easy and convenient ordering 24 hours a day, 7 days a week.
Phone: 1-800-608-MENS (6367) Monday through Friday 9 a.m. to 5 p.m. (EST)
MenScience offers FREE Shipping in the US on all orders over $40. Orders received before 4pm EST during weekdays are processed that same day (excludes holidays).
30-Day Money Back
100% Customer Satisfaction Guarantee
We encourage you to try our products at no risk; we know you are going to be impressed by these. If you are not completely and unconditionally satisfied with the products purchased from our Website, simply return them within 30 days for a full refund.
Returns Procedure
Please include a copy of invoice or packing slip with your returned products for identification. Returns must contain at least 75% of original contents. We cannot refund shipping charges. Returns must be shipped back to our mailing address (above) using a traceable service (UPS, FedEx or USPS Priority Mail).
We are unable to process returns or refunds if received by us 30 days after the order was shipped. We can only process returns for products purchased directly at www.MenScience.com. Please contact your retailer for returns if you purchased your MenScience products from a retail outlet. Please allow 30-60 days for the refund to appear on your credit card statement.
This Guarantee is void if, at MenScience’s sole discretion, it believes that the purchaser is taking illegitimate advantage or abusing the terms of this policy.
Order Tracking
Check the status of your orders by clicking on My Account at the top of MenScience.com. You will be prompted to log in with your email address and password if you're not logged in. Click on "Track Order" in the order list for the order you'd like to track.
An order summary page will provide you with detailed information about your order. If your order has been shipped, a tracking number will be available on this page. To track your order, simply click on the tracking number to view the delivery status of your order.
Shipping Options
We process all orders received before 4pm on the same day they’re received (excluding holidays and weekends). Transit time varies by geography, please see Shipping Times below for an estimate on when your order will arrive. We ship to all 50 US States, Puerto Rico and APO/FPO addresses. Please refer to the table below for shipping rates. Currently we can only ship within the United States. For international shipping please refer to Where to Buy.
| Shipping Options |
Shipping Charge |
| FREE Standard shipping on orders of $40 or more (4-6 business days) |
FREE |
| Ground shipping on orders of less than $40 (4-6 business days) |
$5 |
| Two-day shipping: 2 business days (No P.O. boxes or weekend delivery) |
$25 |
| Overnight shipping (No P.O. boxes or weekend delivery) |
$45 |
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Shipping Times
This map is an estimated representation of shipping transit times for FREE Standard/Ground shipping. For updated tracking details on your order, access your account and select the view order link for the order you wish to track, then click on the order's tracking number and you will obtain real time tracking results. Standard Shipping Deliveries may take longer – up to 32 days for APO/FPO addresses.
Where to Buy and Authorized Retailers
Online at www.MenScience.com (24 hours a day, 7 days a week).
By Phone: 1-800-608-MENS (6367) Monday through Friday 9 a.m. to 5 p.m. (EST)
MenScience offers FREE Shipping in the US on all orders over $40. Orders received before 4pm EST during weekdays are processed that same day (excludes holidays).
Authorized Retailers: Click here for a list of authorized MenScience retailers in the US and Internationally.
MenScience Blog
Visit our Blog to get the inside scoop on MenScience. You can participate by posting comments on the topics available.
Your Account
When you shop at MenScience a personalized and secure account is created for your convenience by using your email address and allowing you to select a password. You can track delivery of your orders or see previous orders within your account. Click here to visit Your Account.
Auto Ship Program
Our Auto-Ship Program is the most economical and convenient way to insure you never run out of your favorite MenScience products. Once a month you will receive a new shipment of the product selected at a 20% discount over the regular price plus get FREE Shipping. You may sign up or cancel at any time simply by using this Auto-Ship form or by contacting us at orders@menscience.com or 1-800-608-6367. Please note that by selecting the Auto-Ship program you are authorizing MenScience to charge your credit card for the auto-ship program and ship the products selected until you cancel this program.
Lost Password
Request your password by clicking on My Account at the top of MenScience.com. In the "Forgot your password" section, submit your email address and we will send your new password.
Product, Skincare or Grooming Advice
If you want authoritative information and advice on men’s skincare grooming or nutrition, visit our Tips & Advice section.
If you have any question on any of our products, how to use these or any skincare, nutritional, or grooming questions, you can always contact our expert customer service representatives via email, phone or chat.
Newsletter
Click here to subscribe or unsubscribe to our Newsletter which provides authoritative information on men’s skincare, grooming and nutrition.
About Us
Click here to learn more about what makes MenScience an industry leader in men’s skincare and nutritional products.
Customer Reviews
Placing a customer review
To review a MenScience skincare or nutritional product:
- Find the product detail page for the product you wish to review.
- Click on the "Write a Review" link under the product image near the top of the page.
- Fill out all the fields as you see suitable.
- After completing your review, click the "Submit" button.
Note: Our reviews platform is hosted by our trusted partner PowerReviews. Your review may be posted on the shopping research site Buzzillions.com.
Security
Is your order secure?
Yes. All your personal information is secured using SSL (Secure Socket Layers). Your credit card information is captured and stored separately from your order to prevent unauthorized use. If you prefer, you may also call 1-800-608-6367 to place your order.
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